Effective Date: 06/09/2023
Welcome to Edit Home, a UK-based curtain-selling business, your premier destination for made-to-order curtains. Before you purchase, please read and understand the following Terms & Conditions. Using our website and services implies your consent to comply with these terms. If you disagree with any (part) of these terms, please refrain from using our website.
1. Information Edit Home
- Edit Home is a UK-based business specializing in selling custom-made curtains.
- “We,” “our,” or “us” refers to Edit Home, the service provider.
- “You” refers to the customer using our website and purchasing our products.
2. Order and Delivery
- We take pride in crafting made-to-order curtains with an estimated delivery time of 4-5 weeks from the date of your confirmed order.
- Confirmation of your order will be automatically sent to your provided email address.
- While we strive to meet this delivery timeframe, please understand that it is an estimate and may be subject to change due to circumstances beyond our control. We will promptly notify you of the revised delivery schedule if any delays occur.
3. Payment Methods
- Payments can be made using Debit, Credit cards, and PayPal, offering flexibility and convenience.
4. Cancellation Policy
- If you decide to cancel your order within 24 hours of placement, we will provide a 100% refund.
- Orders cancelled after 24 hours but before the curtains enter production are eligible for a 50% refund.
5. Returns and Refunds for Faulty Curtains
- If you receive faulty curtains, don’t hesitate to contact us within 24 hours of receiving your curtain(s).
- To process a return, please return the item(s) within seven days.
- We will fully refund the amount you paid for the curtains; however, we cannot cover return postage costs.
6. Product Descriptions
- We provide accurate product descriptions, images, and measurements on our website. However, please be aware that variations in colour and size may occur due to screen settings and manufacturing processes.
- Please thoroughly read product descriptions and contact us with any questions or clarifications you may need before purchasing.
7. Contact Information
- You can reach us at email@example.com for any inquiries or assistance.
- Edit Home does not own the rights to the images featured on our website. It is not liable for any intellectual property claims related to these images.
9. Jurisdiction and Disputes
- These Terms & Conditions are governed by the laws of England and Wales.
- Any disputes arising from these terms will be subject to the jurisdiction of the courts in England and Wales.
By utilizing our services, you acknowledge and agree to adhere to these Terms & Conditions. We reserve the right to revise or modify these terms at any time, so please review them periodically for updates. Your continued use of our website constitutes your acceptance of any changed terms.
Thank you for choosing Edit Home for your made-to-order curtain needs. We look forward to serving you with exceptional products and service.